// services

What we build, and how we work.

Custom AI that takes the admin off your team’s plate, designed around your workflows, connected to your tools, owned by you.

quantum-digital — capabilities
$ quantum-digital --capabilities
lead_qualification: "answered in minutes, booked to calendar"
document_drafting: "reports, proposals, correspondence"
workflow_automation: "projects move without chasing"
connected_systems: "CRM · email · PM · calendar → one"
dashboard: "pipeline, capacity, revenue in one view"
// designed for your practice. owned by you.

AI operations, in plain terms.

We design, build, and manage the AI systems that handle the repetitive, time-consuming parts of running a practice. It’s not a chatbot and it’s not another SaaS login. It’s infrastructure built around your workflows, and we look after it so you don’t have to.

Intelligent lead qualification

Enquiries are answered, qualified with the right follow-up questions, and booked into your calendar, day or night, so nothing sits in an inbox.

Document generation

First-draft reports, proposals, and correspondence assembled from your data and templates, ready for your team to review and refine.

Workflow automation

Projects move through your pipeline without manual chasing. Information flows where it needs to go, on its own.

Connected systems & one dashboard

Your CRM, email, project management and calendar linked into a single workflow, with one view of pipeline, capacity and revenue. No more five tabs and a spreadsheet.

Built for how your practice actually runs.

Every practice is different, but the hours go to the same places. Here’s the sort of work we take off the desk in the three we know best. It’s also what your assessment goes looking for.

Architecture practices

Fee proposals drafted from your rate card and comparable past projects. DA and planning submissions tracked against their document checklists and RFI dates. Consultant coordination across structural, civil and building surveyor, chased so the set isn’t held up waiting on one email.

How we work with architecture practices ›

Engineering consultancies

Scope and fee letters generated from your templates. Site inspection notes turned into a first-draft report before you’re back at the desk. Certification and compliance packs assembled from the project record instead of rebuilt from scratch each time.

How we work with engineering consultancies ›

Accounting practices

Client onboarding that collects the engagement letter, ID and source documents without three rounds of chasing. Lodgement dates tracked per client so nothing depends on someone remembering. Workpapers and queries drafted from the file before review begins.

How we work with accounting practices ›

Three steps. No jargon.

Assessment

1/3 · free · 30 minutes

An honest conversation about how your practice runs. You leave with a written Automation Map — the three highest-value automations for your firm — yours to keep either way.

Design & Build

2/3 · 2–6 weeks

We scope the system, design it around your specific workflows, and build it, with progress you can see weekly, explained in plain language.

Deploy & Improve

3/3 · ongoing

Your system goes live. We monitor it, optimise it, and build new capability as your practice evolves. You own the code and the IP.

Two ways to work together.

For context: SQM Architects was spending $18K+ every year on subscriptions. Their build paid for itself inside twelve months.

fixed price · one-time

The AI Ops Build

A custom AI system for your practice. Built in 2–6 weeks, owned by you.

Fixed price, onceYour exact figure is in your Automation Map, quoted before any commitment. No hourly billing.

  • Workflow assessment and system design
  • Custom AI system build
  • Team training and documentation
  • 90-day post-launch support
  • Full code and IP ownership
Book your free assessment

retainer · managed for you

The AI Growth Partnership

We host it, monitor it, and keep making it better.

Flat monthly retainerLess than a part-time admin’s wage, and it works around the clock.

  • Everything in the AI Ops Build
  • Managed hosting and monitoring
  • Monthly workflow improvements and new features
  • Priority support and quarterly strategy sessions
  • Proactive automation recommendations
Start with an assessment ›

The Works-As-Scoped Guarantee

If your system doesn’t do what we scoped within 30 days of launch, we fix it free, or refund you in full. We can offer this because we don’t take on projects we’re not confident we can deliver.

Questions, answered.

Do we own the code and the IP?

Yes, completely. Once your project is paid for, the code and everything in it is yours: full code and IP ownership, no per-seat licence, no lock-in. You could take it in-house tomorrow. We just prefer you don't have to.

How much does it cost?

It depends on scope, so we quote it properly rather than put a number on a page and hope it fits. Builds are a fixed price, paid once, with no hourly billing. The ongoing Growth Partnership is a flat monthly retainer. Your exact figure lives in your Automation Map, quoted before any commitment.

What is the Automation Map?

It's the written plan you leave your free assessment with: the specific things worth automating in your practice, in priority order, each with an honest recommendation (including “not yet” where that's the right call) and the exact price to build it. It's yours to keep whether or not you work with us.

How is this different from ChatGPT or off-the-shelf AI tools?

Generic tools are built for everyone, so they fit no one exactly. We build for how your practice actually runs, using your own workflows and terminology, and connect the pieces into one system instead of another app to log into. You get something that fits, not something you adapt to.

What if it doesn't work the way we agreed?

That's the Works-As-Scoped Guarantee. If your system doesn't do what we scoped within 30 days of launch, we fix it free, or refund you in full. We don't promise business outcomes we can't control. We promise the system does what we said it would.

How long does a build take?

Most builds ship in two to six weeks, depending on scope. You'll have a clear timeline in your Automation Map before anything starts.

Do you only work with Melbourne firms?

We're Melbourne-based, but the work is remote and we serve firms worldwide. Melbourne is where we're from, not a limit on who we work with.

$ qdp start --practice yours

See what we’d build for your practice.

Book a free 30-minute assessment. You’ll leave with your Automation Map and an honest recommendation, even if it’s “not yet.” No pitch deck. No hard sell.

30 minutes · no obligation · you keep the Automation Map either way